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San Jose and San Francisco Bay Area Audio Visual Equipment Rentals serving Silicon Valley, Sunnyvale, Santa Clara, Cupertino and Mountain View |
San Jose Audio Visual
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Equipment Rentals
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| Frequently Asked Questions (FAQs) |
How do I reserve an item?
How far in advance do I need to reserve equipment?
When/Where do I pickup and return my rentals?
Is delivery and/or pickup available?
Is there a deposit required and how much is it?
Are Custom Packages available?
What if the equipment I need is not listed?
What if I need to change or cancel my order?
What if the item I rented doesn't work or if I'm having trouble with it?
What happens if I accidentally damage an item?
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| 1. How do I reserve an item? |
To reserve the equipment you can either call our office at 408-733-8845 or send us a rental request.
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2. How far in advance do I need to reserve equipment? |
As soon as you know what equipment you need, you'll want to contact us immediately. Equipment is reserved on a first come, first served basis.
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3. When/Where do I pickup and return my rentals? |
For weekend rental dates, equipment must be picked up by end of business on the Friday preceding, and must be returned by the end of business on the following Monday. For all midweek events, rentals may be picked up the day before or the day of the event, and returned the day of the event or the day after. Weekday office hours are Monday through Friday, 10am - 5pm and the offices are closed on Saturdays and Sundays. If equipment can only be picked up on the weekend, an appointment will need to be arranged and an additional fee of $35 will be amended to the rental total. Our business is located at 1287 Hammerwood Ave, Sunnyvale, CA 94089.
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4. Do you deliver and pickup equipment? |
Yes we do. Delivery and pickup starts at $35 each way within Santa Clara County. We can also provide a technician to setup and operate the equipment if needed. Please call for an estimate.
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5. Is there a deposit required and how much is it? |
A valid credit card is required for every rental, regardless of which method it is paid for. Your credit card is needed to reserve the equipment in advance.
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6. Are Custom Packages available? |
Yes, custom packages are available on request. We list our most popular packages on the website. If there is a custom setup you would like us to put together for you, just give us a call or submit a rental request.
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7. What if the equipment I need is not listed? |
We are always working to have the latest and greatest in rentals, and sometimes our website department has a little lag in putting it up on our website. Just give us a call or submit a rental request.
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8. What if I need to change or cancel my order? |
A credit card is needed to reserve any equipment in advance. Should you cancel or change your rental order less than 72 hours prior to pickup, you may lose a portion of your rental balance. If you cancel less than 24 hour prior to pickup, you will lose your entire balance.
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9. What if the item I rented doesn't work or if I'm having trouble with it? |
All equipment is tested constantly, and when it is picked up or delivered to you, it should operate normally. We find that in most cases problems are the result of user error, and so for each rental we will explain how to operate each major feature that could affect its durability. If this is not the case, we will investigate the problem, and if it is determined that we rented you a faulty piece of equipment, you will be reimbursed for the entire amount of the rental.
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10. What happens if I accidentally damage an item? |
If any equipment is damaged, we will have a repair estimate written up, and you will be responsible for the charges.
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San Jose Audio Visual - Provides DJ, PA and AV equipment rentals around the following Bay Area cities: San Jose, Palo Alto, Woodside, San Mateo County, Los Altos Hills, Los Gatos, Saratoga, Santa Clara County, Belmont, San Carlos, Atherton, Hillsborough, Menlo Park, Portola Valley, Redwood City, Foster City, Cupertino, Sunnyvale, Mountain View, Campbell, Milpitas, Half Moon Bay, Oakland, Berkeley, Fremont, Hayward, Union City, Newark, Castro Valley, San Leandro, Emeryville, Albany, El Cerrito, Dublin, Pleasanton, Livermore, Sunol, Alameda County, Piedmont, Montclair, Moraga, Orinda, Lafayette, San Ramon, Danville, Walnut Creek, Concord, Martinez, Richmond, Benicia, Vallejo, Pleasant Hill, Antioch, Crockett, Contra Costa County, South San Francisco, South SF, Milbrae, Brisbane, Daly City, Burlingame, San Bruno, Aptos, Scotts Valley, Santa Cruz County, Carmel, Pebble Beach, Monterey County, Gilroy, Morgan Hill, Hollister, Watsonville, Novato, Mill Valley, Northern CA, Northern California, San Francisco Bay Area, SF Bay Area, Peninsula, Silicon Valley, San Rafael.
San Jose Audio Visual - Provides the following AV rentals around the Bay Area: DJ equipment rentals, PA system rentals, AV Audio Visual Equipment and Supply rentals, DLP LCD projector rentals, tripod projection screen rentals, portable LCD video projector and screen system rentals, LCD and Plasma flat panel screen rentals, video camcorder rentals, mini DVD video camera rentals, rear projection screen rentals, laptop computer rentals, portable digital projector rentals, karaoke and karaoke system rentals, public address PA system rentals, podium rentals, lectern rentals, pro sound system rentals, iPod mixing sound system rentals, mixer rentals, wireless handheld microphone rentals, cordless lavalier microphone rentals, amplifier rentals, JBL self powered speaker rentals, Mackie speaker rentals, document visualizer rentals, polycom rentals and complete DJ and PA package systems using Shure, JBL, Crown, Mackie, DA LITE, Ultimate, and QSC components for weddings, corporate events and karaoke parties the San Francisco, San Jose and East Bay Area.
